Reference

Terms and Conditions That Govern Your Account

These terms set out exactly what you agree to when you open and use a papick4 account — covering eligibility, payment behavior, and how we handle disputes. Access to our lobby depends on your state's laws, and these terms reflect that state-by-state reality.

State-eligible accounts onlyPayPal, Venmo, Play+ coveredAccount-level enforcementUS players — where permitted by lawSubject to change with notice
papick4 Terms and Conditions That Govern Your Account
HOW WE ENFORCE THIS

Account Security, Data Use, and Your Rights

Our terms are not a formality — they define how we secure your account data, retain transaction records, and respond when something goes wrong. Here is how we apply them in practice across the four areas that matter most to your account.

Data Retention

We retain your account records and transaction history — including PayPal and Venmo activity — for as long as required by applicable state regulations and our own compliance obligations.

Account Security

Your account is protected by password and identity verification. Any suspicious login attempt triggers an automatic lock; you unlock it by confirming identity through your registered email.

Cookie and Tracking Policy

We use session cookies to keep your account active and analytics cookies to improve lobby navigation. You can manage cookie preferences through your browser settings at any time.

Requesting Account Changes

To request a correction to your account details, update your preferred payment method, or close your account entirely, contact support through live chat with identity verification ready.

TERMS CONTACT

How to Reach Us About These Terms

If a term is unclear or you need to dispute a decision made under these conditions, our support team is the right starting point. We handle terms-related questions through live chat, email, and account messaging — response times vary but we prioritize account-access and payment disputes.

Live Chat Start a live chat session directly from your account dashboard for faster response on terms disputes, account holds, or payment questions tied to these conditions.
Email Support Send a detailed message to our support address for formal terms inquiries, revision objections, or requests to close your account under a terms change.
Account Messaging Use the in-account message center to log a terms-related concern. This creates a timestamped record we can reference if a dispute escalates to a formal review.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to real account situations — from payment disputes to eligibility and account closure.

You must be of legal gaming age in your state and physically located in an eligible state when you play. Access depends on state law; we verify eligibility during account creation.

Filing a chargeback or dispute through PayPal, Venmo, or Play+ triggers an immediate hold on your account balance. We review the transaction before releasing funds or restoring access.

No. These terms permit one account per person. Duplicate accounts tied to the same identity will be merged or closed, and any balance may be held pending a review of account activity.

We send notice of material changes to your registered email before the effective date. Minor clarifications may be posted without advance notice; check this page for the current version.

Contact us via live chat before the change takes effect. We'll process the closure and release your available balance to your connected PayPal, Venmo, or Play+ account.

We retain transaction data and account history for as long as state regulations require. You can request a summary of your records by contacting support through the account message center.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.